SMS Terms & Conditions

Milan Storage LLC sends SMS text messages to tenants who have provided
a mobile phone number on their signed Rental Agreement. Paragraph 6 of
the Rental Agreement ("Permission to Call, Fax, E-mail or Text")
provides express consent for these messages.

What we send
Past-due payment reminders, statutory lien-process notifications
required by Illinois law (770 ILCS 95), service updates (gate hours,
facility access, maintenance), and account status notifications. We do
not send marketing or promotional messages.

Message frequency
Up to four (4) messages per month, except during active lien
proceedings, when frequency may increase to comply with statutory
notice requirements.

Message and data rates
Standard message and data rates from your mobile carrier may apply.

Opt-out (STOP)
Reply STOP to any message at any time to unsubscribe. You will receive
one confirmation message and no further account texts.

Help (HELP)
Reply HELP to any message for assistance, or contact Milan Storage at
(309) 787-3737 or milanstorage@milanstorageqc.com.

Provider
Messages are sent on Milan Storage's behalf via Twilio, Inc. Your
phone number is not sold, rented, or shared with any third party for
marketing.

Consent
Consent to receive SMS messages is not a condition of renting a
storage unit. You may withdraw consent at any time without affecting
your rental.

Related
Privacy Policy: https://www.milanstorageqc.com/pages/privacy-policy
Terms and Conditions: https://www.milanstorageqc.com/pages/terms-and-conditions

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After you've pasted this and saved the page, ping me. I'll verify the
text is live on the page
and then resubmit Twilio toll-free with:
  - opt_in_image_urls[0] = uploaded image of the rental agreement
(already there)
  - opt_in_image_urls[1] =
https://www.milanstorageqc.com/pages/sms-terms (this updated page)
  - all business info, message samples, privacy/T&C URLs

The menu item itself is fine — already linked from header nav (3
spots) and footer.